I found my dealings with Inspired People Solutions to be a breath of fresh air. As a candidate looking for a new opportunity, and having dealt with office based recruitment agencies in the past, my experience was easy, transparent and hassle free.
Helen’s interviewing skills are second to none. With her ability to build immediate rapport and a great understanding of my work background, skills and abilities (established prior to meeting with me via my submitted C.V), I found it very easy to communicate and express my personality, likes and dislikes in what I sought for my next employment opportunity. It was explained to me the opportunities available and each one was thoroughly discussed in the context of my experience and career goals.
Always keeping in touch with me, I was never left wondering where my application status was and once I was placed, the follow up I received post-placement was very proactive and supportive!
A great experience! Angela Ayre, General Manager of HR ACSAG
I have had an ongoing working relationship with Helen and Inspired for a number of years now. Our business and I has found this relationship to be most rewarding and highly valuable. The services provided by Inspired range much wider than referrals for positions of employment. There is a whole other connection such as the networking evenings that Helen hosts and reference material which is regularly forwarded. Helen is extremely conscientious about ensuring client needs are met and she regularly invites feedback and monitors assignment progress closely which I think is important. Helen and her team are hard working, open and candid to work with. Alison Starkey, Human Resource Manager at Service Stream Solutions
I have been dealing with IPS since its conception. IPS stand firm on both policy and process. IPS are driven by their values and this is demonstrated thru both client and candidate care. IPS staff are friendly, efficient and always ask plenty of questions which gives me comfort as an employer looking for quality candidates. IPS understand our business and culture and that’s very important to both us and the candidates. With IPS they really know how to delight a client. A job well done to Helen and her team. Tiffany Smith, Head of Human Resources Australia, Legg Mason Australia
“Helen provided placement services when I was recruiting operational safety staff. Helen was thorough, punctual, consistent and creative – particularly given the labour shortage in the OHS field. We ended up getting an excellent raft of candidates that fit the bill well.”
Top Qualities: Great Results, Personable, Expert James Schluter, Senior Associate, Maddocks
“In today’s busy world we all strive to provide for the needs of our clients. Recognising and satisfying these needs often determine our actual success. Whilst we would love to be regarded as the firm that can answer all calls it is often necessary to form strategic alliances with others.
Scales Consulting Group has been fortunate to form such an alliance with Inspired People Solutions and Helen Butler in particular. Helen has proven herself to be hard working, informed and reliable and most of all a trusted friend. Her particular strengths in the HR, OH&S and L&D fields set her apart.
We have completed quite a number of special projects together with full client satisfaction” Max Scales, Director, Scales Consulting Group
We have been dealing with IPS for the past year and have found them to be highly professional, offering exceptional recruitment solutions for our business needs. The team at IPS are extremely hard working and very reliable, they listen to both the needs of the client and the needs of the candidate which is always very important when placing people in various business environments. Furthermore, Helen always finds time for the candidates she has placed in our business and visits us frequently for a quick chat. Barbara Vanthoff, Human Resources Manager, Joval Group
IPS are genuinely set apart by striving to better understand the abilities and aspirations of its candidates through an honest and supportive process. They were highly responsive and professional throughout our relationship. Thank you for such an enjoyable recruitment process and rewarding outcome! Lukas Sigut, HR Advisor, ACSAG
I recently returned from the UK and was looking to continue my career in Australia and IPS were there to help. Not only is their local knowledge excellent, their candidate care and management is exceptional. They were able to provide excellent information to help me make informed choices about my next move and I would not hesitate to use them again in the future as a candidate and would certainly consider addding them to the PSL at the company where I now work. Allison Findlay, Recruitment Manager, Target
IPS Service Standard? Standard of service, expectations from IPS, and the customer are clearly defined, outlined and articulate. There are no surprises as the details are established and defined within the first meeting.
Process? The business and professional approach of IPS is outstanding. They go beyond the line of duty for clients and candidates to exceed expectations. Phone calls are answered promptly as are emails.
Approach to Candidate care? A very effective and businesslike approach in that there is a clear understanding of the process that a candidate must and should go through, when to hand hold and when to let go. Clear assistance and appropriate guidance is provided for as long as required.
Candidate quality? High quality, specialist, candidates who have been carefully screened to ensure, role, company and like match.
After placement follow up? Exceptional, and continues as long as appropriate. This is highlighted by the candidates becoming clients and perhaps candidates again as they move through their career and professional development.
Advice to the candidate in the marketplace? Appropriate, clear relevant with an overlay of a good business understanding of the current market. Very professional, good, honest conversations have to happen to allow the candidate to grow. Excellent and caring advice.
Access to IPS? Easy, comfortable, prompt follow up when a question is asked. Confidential and always a helping hand or advice on the end of the phone, in person or on email.
How have you found the relationship in general? The business relationship has been healthy and evolving. Good solid input and assistance with IPS. IPS has warm and highly talented people with a wide range of complementary skills. Always easy, lots of fun and always make time for their clients and candidates. I suspect at times they are so dedicated to meeting the needs of their customers that it impinges on their down time.
Great people, strong cohesive team, highly talented and just really good, warm people Robyn Christie, Women In Leadership Mentor & OHS & Risk Manager
IPS is by far the best experience I’ve ever had with a recruitment agency. IPS are extremely professional, insightful and provide an exceptional service and commitment to it’s clients. They also adopt an open and friendly approach to their business and demonstrate genuine care in after placement follow up. All of these qualities place IPS as a leading recruiter with the ability to successfully attract and retain quality staff.
It goes without saying that I have no hesitation in referring family and friends to IPS. Alexandra Christopolous , Senior Claims Manager, SISA
‘Having worked for several years in Human Resources in Australia and the UK, IPS is well placed to understand the recruitment needs of clients and candidates. IPS clearly understands the industry intimately, and in my experience maintains professional relations throughout the recruitment process. More importantly, Helen Butler (the Director) delivered on what she said she would do and kept me informed of progress throughout. The integrity, honesty, responsiveness and personalised approach of IPS are of the highest standard to meet both client and candidate needs. From my first meeting it was clear that Helen Butler and Lisa Grantham of IPS listen to your needs and take the time to get to know you and understand your experience, so as to ensure their focus on sourcing the right people with the right experience to satisfy the needs of their clients. If you are looking for a true business partner that will add value to your business, then I would not hesitate to recommend Helen Butler and the team at IPS.’ Angela Sparano – HR Advisor – City of Melbourne
Inspired People Solutions have worked with John Holland to provide quality candidates and assist us to build a high performing Self Insurance team over the past 3 years. Their recruitment process targets the right people and Helen in particular has a great understanding of our team, our business and ensures the candidates put forward are a solid match for our team fit and meet our expectations. The follow up, seeking of feedback and post placement work ensures our needs have been met and that the candidate is also happy with the placement. Tamara Cracknell, National Manager, Self Insurance, John Holland Group.
I have always found yourself and Lisa to be friendly, efficient and positive in relation to me recruiting needs. A true pleasure to deal with.
When discussing new recruiting needs, I am always confident that you will be able to locate the right person and in cases where you haven’t you have been honest and advised me you have not been able to find any candidates that suit my needs
I have recruited a number of positions with your assistance and although I ham usually only presented with a select few candidates, I have been impressed with the number of those that I have employed. Your ability to tune in and understand what I am looking for has also been very impressive.
I also enjoy the follow up service that you provide, the importance that you place on the after service care has been extremely important to both myself and my new staff members.
Well done ! Ray Swanson, Group Payroll Manager, Adecco